1. Information We Collect
To provide our delivery services, we collect information that helps us identify you and deliver your orders accurately. This includes:
- Personal Information: Name, phone number, and email address provided during signup.
- Delivery Details: Precise GPS location and delivery addresses for order fulfillment.
- Order History: Details of your past purchases, favorite shops, and payment methods (secured via encryption).
- Device Information: App version, operating system, and IP address for security and performance tracking.
2. How We Use Your Data
We use the collected information for the following purposes:
- To process and deliver your orders from local shops.
- To share your location with our delivery riders for real-time tracking.
- To send you transactional notifications (Order status, payments).
- To personalize your shopping experience and show relevant offers.
- To improve app stability and security Features.
3. Data Sharing and Disclosure
We do not sell your personal data to third parties. However, we share necessary information with:
- Local Partners: Selected shops to fulfill your specific orders.
- Delivery Riders: Your name, phone number, and address provided solely for delivery purposes.
- Service Providers: Payment gateways and cloud storage partners who follow strict data processing agreements.
- Legal Authorities: When required by law to comply with legal processes or protect our rights.
4. Location Services
BuyItEzy collects location data to find nearby shops and allow real-time delivery tracking even when the app is in the background. You can manage these permissions in your device settings at any time, but disabling them may affect app functionality.
5. Data Security
We implement industry-standard security measures (SSL/TLS encryption) to protect your data from unauthorized access or disclosure. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to access, correct, or delete your personal information. You can do this directly through the app settings or by contacting our support team.
7. Contact Us
If you have any questions about our Privacy Policy or data practices, please reach out to us:
Email: support@buyitezy.com
Address: Tech Hub, Floor 4, Emerald City